Services
Base ingredients for the Consulmatos-Achievement Solution
1 Diagnosis of the Current Situation
1 Adaptation of Appropriate Means of Intervention
1 Intervention Plan at Different Levels
1 Follow Up, to Guarantee Results
Note: Always with effective tools from different areas, with proven results in strategic evolution.
Instructions
In the Diagnostic phase, we enter and “live” the business of the partners. Then we adapt to each situation, with an intervention program, according to the needs and objectives established, we add activities and new processes to guarantee the results and we prove what we do with a set of proposed actions to make the results last.
Products and services
For each phase of our customers' solution we have some of the best products on the market in international terms.
For the diagnostic phase, we apply questionnaires and small audits or even situation studies to determine the best way to overcome the challenges that are posed by our customers.
The intervention process can range from simple classroom training or through an experiential billboard, consulting process, coaching or mentoring, Web 2.0 solutions, lobbying, media training, interin management, conference speakers, among others.
The follow up, only outlined with each client after the intervention phase, as a way to guarantee the end of the desired results, can take different forms, such as through web solutions, Newsletter, Training Engeneering, Remote monitoring, Meetings, Coaching, Consulting, Preparation of specific documentation among various forms.
Training:
Management
- Communication Skills
- Coaching
- Conducting Meetings
- Organizational Behavior
- Leadership Development
- Change management
- Project management
- Conflict management
- Time management
- Leadership - Effective Team Management
- Emotional intelligence
- Team Building
- Team Work
- Presentation techniques
- Negociation techniques
- The Feedback Practice
Commercial area
- Sales techniques
- Animation of Commercial Teams
- Negociation techniques
Customer service
- Excellence in Service
- Telephone Communication
- Customer Care
- Billing techniques
Change Management Methodologies
Open Space Technology
- Interventions in large groups
EPM - Effective Priority Management
- The alignment of management teams: horizontal cohesion and vertical coherence around the Objectives and Areas of Responsibility.
World Café
- When dialogue and creativity are important: conversations that matter